Product Care & Limited Warranty

Everyday care

Place decorative objects on stable, level surfaces away from edges. Use two hands when moving larger or irregular pieces. Dust with a soft, dry cloth; where suitable, use a lightly damp non-abrasive cloth and dry promptly.

Decorative surfaces

Avoid harsh chemicals, scouring pads, prolonged moisture and sudden temperature changes. Do not use decorative pieces around food, open flame, electricity or liquids unless the individual product page specifically identifies that use.

Limited warranty

Products are expected to arrive free from material manufacturing defects. This limited warranty does not cover normal wear, accidental damage, misuse, incorrect cleaning, modification, commercial use or appearance differences caused by lighting and screens. Mandatory consumer rights are not limited.

Making a claim

Contact us with your order number, a description and clear photographs of the issue so the available remedy can be assessed.

Contact

Shanghai Weiruike Technology Co., Ltd.
Building 8, No. 1098 Chuansha Road, Pudong New Area, Shanghai, China

Email: service@nuvelixa.com
Website: zelmavra.com